Within the past good amount of months, this Indian-British person who claims to be a Microsoft employee kept calling me and told me that he had remotely looked at my computer and noticed millions of viruses that I didn't actually even have.
Have you gotten these calls too? I believe the news even reported on it.
A business that greets its potential customers with an admission of hacking.
That's like a bank saying, "I stole your wallet. You can have it back but why don't you put that money in the bank to protect it?"