Presto

Presto, stylized PRESTO is an electronic transit fare payment system for the Greater Toronto Area, Hamilton, and Ottawa. The card is the size of a debit card and is made of durable plastic. One can load up to $1000 (originally $320) on their card. The card was initially only configured for adult fares. In late 2010, Presto announced period passes were now available on the card, and on January 4, 2011, announced reduced fares for seniors, students or children are available.
A Request for Qualifications was issued in December 2004 for the design, build and operation for the smart card system then known as the GTA Farecard. Four firms were deemed qualified in early 2005 and a request for proposals was issued late that year with three firms submitting proposals. In October 2006, the $250-million contract was awarded to Accenture who scored the highest in evaluation.
The Toronto Transit Commission only committed to select stations with Presto readers, and was looking into their own electronic fare payment system that would accommodate open payments.[1] The Commission moved towards the implementation of Presto at their November 2011 meeting. Substantial implementation of Presto will be in advance of the 2015 Pan Am Games.[2] The TTC will be launched with the next-generation Presto system.
Presto Next Generation (PNG) will have the option for open payments with contactless credit cards and near field communication for mobile devices. Presto will be expanded to include private partnerships to offer services such as bike-sharing and parking. PNG began development in 2010 and will first be rolled out in Ottawa.[3] The Société de transport de l'Outaouais's own smart card system and Presto will be compatible with each other. Next-generation Presto cards are not currently interoperable with the system in the Greater Toronto and Hamilton Area. These cards are distinguishable by the horizontally placed graphics.
Trial
In March 2007, it was announced the first use of the card would be a trial involving GO Transit (GO), Mississauga Transit, and the Toronto Transit Commission (TTC). The trial began in July 2007 and recruited around 500 commuters to test out the new fare system using their journey from downtown Toronto to Meadowvale and Cooksville. Because this commute includes a network of GO shuttles, it was found to be a prime area to test the fare card.[4] The trial lasted until the end of September 2008.
The card was able to be used on the TTC at Union subway station. On GO, Union Station, Meadowvale, and Cooksville station had the readers for the card. Mississauga Transit equiped a few buses with readers for dedicated use on the GO shuttles servicing the station.
Implementation
Date | Transit system | Service description | Notes |
---|---|---|---|
Fall 2009[5] | GO Transit | Bronte GO Station, Oakville GO Station, and Union GO Station | First Lakeshore West line stations to go live. |
Oakville Transit | Three routes | ||
Toronto Transit Commission | Union Station | ||
May 10, 2010 | Burlington Transit | Full system, adult fares only.[6] | Part of official launch at Oakville GO. |
GO Transit | Oakville GO Station | ||
Oakville Transit | Full system, adult fares only.[7] | ||
May 17, 2010[8] | GO Transit | Bronte GO Station | |
May 24, 2010[9] | GO Transit | Appleby GO Station | |
May 31, 2010[10] | GO Transit | Burlington GO Station | |
May 2010 | Toronto Transit Commission | Bloor-Yonge, College, Dundas, Queen's Park, St. George, and St. Patrick Stations | |
June 7, 2010[11] | GO Transit | Aldershot GO Station and Hamilton GO Centre | |
June 17, 2010[12] | GO Transit | Clarkson GO Station | |
June 24, 2010[13] | GO Transit | Port Credit GO Station | |
June 30, 2010[14] | GO Transit | Long Branch GO Station | |
July 7, 2010[15] | GO Transit | Mimico GO Station | |
July 14, 2010[16] | GO Transit | Exhibition GO Station | Last Lakeshore West line station to go live. |
July 26, 2010[17] | Toronto Transit Commission | Islington and Kipling Stations | |
July 28, 2010[18] | GO Transit | Milton GO Station | First Milton line station to go live. |
August 9, 2010[19] | GO Transit | Lisgar GO Station | |
August 13, 2010[20] | GO Transit | Meadowvale GO Station | |
August 19, 2010[21] | GO Transit | Streetsville GO Station | |
August 23, 2010[22] | GO Transit | Dixie GO Station | |
August 30, 2010[23] | GO Transit | Kipling GO Station | |
September 23, 2010[24] | GO Transit | Cooksville GO Station | |
September 24, 2010[25] | GO Transit | Erindale GO Station | Last Milton line station to go live. |
October 5, 2010[26] | GO Transit | Mount Pleasant GO Station | First Georgetown line station to go live. |
October 14, 2010[27] | GO Transit | Etobicoke North GO Station | |
October 19, 2010[28] | GO Transit | Malton GO Station | |
November 11, 2010[29] | GO Transit | Bloor GO Station | |
November 17, 2010[30] | GO Transit | Weston GO Station | |
December 6, 2010[31] | Toronto Transit Commission | Don Mills Station | |
December 20, 2010[32] | GO Transit | Ajax GO Station | First Lakeshore East line station to go live. Originally set for fall 2010.[33] |
December 23, 2010[34] | Toronto Transit Commission | Downsview Station | |
January 4, 2011[35][36] | Burlington Transit | Added students, seniors, children ticket fares | |
GO Transit | Added students, seniors, children fares for all previous stations activated | ||
Oakville Transit | Added students, seniors, children ticket fares | ||
January 11, 2011[37] | GO Transit | Bramalea GO Station | |
January 17, 2011[38] | GO Transit | Oshawa GO Station | |
January 18, 2011[39] | GO Transit | Georgetown GO Station | |
January 19, 2011[40] | GO Transit | Eglinton GO Station | |
January 25, 2011[41] | GO Transit | Rouge Hill GO Station | |
January 25, 2011[42] | Toronto Transit Commission | Finch Station | |
January 25, 2011[43] | MiWay | 32 Lisgar GO, 62 Cooksville, and 64 Meadowvale Shuttle-Montevideo | |
January 27, 2011[44] | GO Transit | Guildwood GO Station | |
February 3, 2011[45] | GO Transit | Whitby GO Station | |
February 16, 2011[46] | GO Transit | East Gwillimbury GO Station and Barrie South GO Station | First Barrie line stations to go live. Originally set for fall 2010. |
February 17, 2011[47] | GO Transit | Bradford GO Station | |
February 22, 2011[48] | GO Transit | King City GO Station | |
March 2, 2011[49] | GO Transit | York University GO Station | |
March 3, 2011[50] | GO Transit | Scarborough GO Station | |
March 7, 2011[51] | GO Transit | Newmarket GO Station | |
March 11, 2011[52] | GO Transit | Rutherford GO Station | |
March 15, 2011[53] | GO Transit | Maple GO Station | |
March 17, 2011[54] | GO Transit | Aurora GO Station | |
March 22, 2011[55] | GO Transit | Langstaff GO Station | First Richmond Hill line station to go live. Originally set for fall 2010. |
March 24, 2011[56] | GO Transit | Oriole GO Station | |
March 29, 2011[57] | GO Transit | Old Cummer GO Station | |
March 31, 2011[58] | GO Transit | Kennedy GO Station | First Stouffville line station to go live. |
April 18, 2011[59] | GO Transit | Centennial GO Station | |
April 20, 2011[60] | GO Transit | Richmond Hill GO Station | Last Richmond Hill line station to go live. |
April 21, 2011[61] | GO Transit | Agincourt GO Station | |
May 4, 2011[62] | Hamilton Street Railway | Full system, all fares and passes | Originally set for fall 2010 |
May 11, 2011[63] | GO Transit | Lincolnville GO Station | |
May 18, 2011[64] | GO Transit | Unionville GO Station | |
May 30, 2011[65] | GO Transit | Milliken GO Station | Last Stouffville line station go to live. |
May 30, 2011 | Brampton Transit | Full system, all fares and passes | Originally set for fall 2010, delayed to March 2011, then May 23. |
May 30, 2011 | MiWay | Full system, adult ticket and co-fares only | Originally set for fall 2010, then winter 2011. |
June 2, 2011[66] | GO Transit | Pickering GO Station | Last Lakeshore East line station go to live. Delayed due to construction. |
June 27, 2011 | Durham Region Transit | Full system, co-fare only (adult by default) | Originally set for winter 2011, pushed back to May 2. |
July 13, 2011[67] | GO Transit | Brampton GO Station | Last Georgetown line and GO station system wide to go live. Delayed due to construction. |
July 18, 2011[68] | York Region Transit | Full system, all fares except monthly passes | Originally set for winter 2011, pushed back to March 28. Soft launched approx a week before official launch. |
August 5, 2011[69] | GO Transit | Niagara Falls | |
August 8, 2011[70] | GO Transit | St. Catharines | |
August 22, 2011 | GO Transit | GO bus network | Originally set for winter 2011, delayed to spring then summer |
October 2011 | MiWay | Added students, seniors, children ticket fares | Originally set for fall 2010, then winter 2011. |
January 1, 2012 | Oakville Transit | Ticket price instead of cash fare charged | |
February 2012 | MiWay | Added co-fare | |
February 21, 2012 | GO Transit | Allandale Waterfront GO Station, Guelph Central GO Station, Kitchener GO Station | Last Barrie line and Kitchener line stations to go live. |
March 17, 2012[71] | Toronto Transit Commission | Yorkdale Station | |
March 26, 2012[72] | Toronto Transit Commission | York Mills Station | |
February 1, 2013 | OC Transpo | Soft launch | Initially set for July 1, 2012, but delayed. |
May 18, 2013 | OC Transpo | Full system rollout | |
August 20, 2013 | York Region Transit | Adult monthly passes | |
October 15, 2014 | Toronto Transit Commission | Spadina Station | |
November 30, 2014 | Toronto Transit Commission | 510 Spadina | Available on the new streetcars only. |
December 5, 2014 | Toronto Transit Commission | Added students, seniors, children ticket fares | |
March 29, 2015 | Toronto Transit Commission | 509 Harbourfront | Available on the new streetcars only. |
April 28, 2015 | Toronto Transit Commission | Dundas West Station | |
May 22, 2015 | Toronto Transit Commission | Bathurst Station | |
May 25, 2015 | Toronto Transit Commission | Broadview Station | |
May 28, 2015 | Toronto Transit Commission | St. Andrew Station | |
June 3, 2015 | Toronto Transit Commission | Osgoode Station | |
June 6, 2015 | Union Pearson Express | Full system | |
June 11, 2015 | Toronto Transit Commission | King Station | |
June 19, 2015 | Toronto Transit Commission | Sheppard-Yonge Station | |
June 22, 2015 | Toronto Transit Commission | Scarborough Centre Station | |
June 24, 2015 | Toronto Transit Commission | Museum Station | |
June 25, 2015 | Toronto Transit Commission | Davisville Station | |
June 26, 2015 | Toronto Transit Commission | Queen Station |
Devices
Station Fare Transaction Processor
These fare payment devices at GO Stations are a stand-alone devices with identifiable green Presto graphics. There is a small screen above the area to tap the card. It asks passengers to tap their card and displays the balance when tapped. Passengers are required to tap off at their terminus station to complete the transaction if they have not set a default trip.
Municipal Bus Fare Transaction Processor
This fare payment device is attached to the bar at the front of the bus in the left windshield. Like the GO Transit station devices, there is a small screen above the area to tap the card. It asks passengers to tap their card and displays the balance and time left when tapped. There is currently no need to tap off with the bus device.
Bus Driver Control Unit

Municipal Buses are equipped with a unit with a screen for the operator and can print transfers for passengers who do not pay with Presto. The Presto card that looks slightly different from passenger cards are operator cards. Each operator uses the card to sign into the presto control unit. All of the driver's information is automatically connected with the unit.
GO Bus Fare Transaction Processor
This fare payment device looks like the Driver Control Unit, but is also used as the primary interface for the card. Riders tap-on while boarding and must tap-off while alighting to complete the transaction because of GO's zone fare structure. This device can load a small amount onto a card and print tickets for non-Presto users.
It's recently come to light that the GO Bus FTP doubles as a DCU, and has the DCU's weaker, more sensitive RF reader. Thus passengers may encounter problems having the GO Bus FTP devices read their card if not placed very close to or directly on the reader.
BRT Fare Transaction Processor
This fare payment device is available at Viva BRT stations. It allows passengers to tap their card before boarding the bus and because it is used by YRT/Viva, has an option to select the desired fare zone.
TTC Station Fare Transaction Processor
At the select subway stations, the Presto device is incorporated into some turnstiles. There is a small screen above the area to tap the card. It asks passengers to tap their card and displays the balance ad how much time is left when tapped. There is no need to tap off with the subway device.
Card Query Device
Passengers who wish to check their card balance or activate their card can use this device, also called the Balance Checker, to do so. It is available at GO Stations and major terminals. It looks like the GO Station Fare Transaction Processor, but has different graphics in yellow. The graphics were originally in white in the same design as the station fare payment devices, but this was found to be too similar to the station payment devices and was changed later in 2010. The Card Query Device has a large screen over the space to tap the card and displays the balance of the card and when and how much was last loaded.
Self Serve Kiosk
At the end of 2011, a Self Serve Kiosk was installed at Toronto Union Station. This proof-of-concept allows customers to check their balance and load money on their card. Money is added in fixed incraments and is payable by debit or credit card.
Divisions | |||||||||||||||||||||||||||||||||||||||||||||||||
Current Divisions | GO Transit - Presto - Union Pearson Express | ||||||||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Projects | |||||||||||||||||||||||||||||||||||||||||||||||||
Current Projects | Eglinton Crosstown LRT - Finch West LRT - Hamilton LRT - Hurontario LRT - Regional Express Rail - Viva Rapidways - Union Station - Union Station GO Bus Terminal | ||||||||||||||||||||||||||||||||||||||||||||||||
Initiatives | |||||||||||||||||||||||||||||||||||||||||||||||||
Current Projects | Transit Procurement Initiative - The Big Move - Smart Commute | ||||||||||||||||||||||||||||||||||||||||||||||||
Greater Golden Horseshoe Agencies | |||||||||||||||||||||||||||||||||||||||||||||||||
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References
- ↑ [Rider, David (22 June 2010). http://www.thestar.com/news/article/839074--stick-with-presto-smart-card-board-of-trade-tells-ttc Stick with Presto smart card, Board of Trade tells TTC]. Toronto Star (Toronto). Retrieved on 18 June 2012.
- ↑ Commission Meeting Highlights. Toronto Transit Commission. Retrieved on 18 June 2012.
- ↑ Presto Business Plan 2011-12. Metrolinx. March 2012. Retrieved on 18 June 2012.
- ↑ Fare card tested for GTA transit, thestar.com, retrieved on 2010-07-22
- ↑ About PRESTO, prestocard.ca, retrieved on 2010-07-22
- ↑ PRESTO Burlington, cms.burlington.ca, retrieved on 2010-07-22
- ↑ Oakville Transit Launches PRESTO Smartcard, oakville.com, retrieved on 2010-07-22
- ↑ PRESTO Card Facebook, facebook.com, retrieved on 2010-07-22
- ↑ PRESTO Card Facebook, facebook.com, retrieved on 2010-07-22
- ↑ PRESTO Card Facebook, facebook.com, retrieved on 2010-07-22
- ↑ PRESTO Card Facebook, facebook.com, retrieved on 2010-07-22
- ↑ PRESTO Card Facebook, facebook.com, retrieved on 2010-07-22
- ↑ PRESTO Card Facebook, facebook.com, retrieved on 2010-07-22
- ↑ PRESTO Card Facebook, facebook.com, retrieved on 2010-07-22
- ↑ PRESTO Card Facebook, facebook.com, retrieved on 2010-07-22
- ↑ PRESTO Card Facebook, facebook.com, retrieved on 2010-07-22
- ↑ PRESCTO Card Twitter, twitter.com, retrieved on 2010-07-26
- ↑ PRESCTO Card Twitter, twitter.com, retrieved on 2010-07-26
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2010-08-06
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2010-08-12
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2010-08-18
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2010-10-06
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2010-10-06
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2010-10-06
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2010-10-06
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2010-10-06
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2010-12-17
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2010-12-17
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2010-12-17
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2010-12-17
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2010-12-17
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-01-04
- ↑ GTA transit fare card test begins, cbc.ca, retrieved on 2010-12-18
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-01-04
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-01-04
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-01-04
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-02-25
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-02-25
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-02-25
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-02-25
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-02-25
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-02-25
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-02-25
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-02-25
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-02-25
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-02-25
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-02-25
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-02-25
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-03-24
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-03-24
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-03-24
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-03-24
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-03-24
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-03-24
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-03-24
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-03-24
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-05-02
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-05-02
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-05-02
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-05-02
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-05-02
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-02-25
- ↑ PRESCTO Card Facebook, facebook.com, retrieved on 2011-05-02
- ↑ PRESTO Card Facebook, facebook.com, retrieved on 2011-05-18
- ↑ PRESTO Card Facebook, facebook.com, retrieved on 2011-05-18
- ↑ PRESTO Card Facebook, facebook.com, retrieved on 2011-06-16
- ↑ GO Transit Facebook, facebook.com, retrieved on 2011-07-18
- ↑ PRESTO Card Facebook, facebook.com, retrieved on 2011-07-18
- ↑ PRESTO Card Facebook, facebook.com, retrieved on 2011-06-16
- ↑ PRESTO Card Facebook, facebook.com, retrieved on 2011-06-16
- ↑ PRESTO Card Facebook, facebook.com, retrieved on 2012-03-28
- ↑ PRESTO Card Facebook, facebook.com, retrieved on 2012-03-28