Transportation-related agency responses to COVID-19 pandemic

This article is being used to display the effects of the COVID-19 pandemic affecting transit-related agencies throughout the world. The pandemic became world-wide in early March, 2020, and is still active to this day.

The notes section includes transportation-related notes only. Washing of hands, sanitizing, and terminal closings are not expected to be included in this article. In addition, extra cleaning of vehicles at terminals is expected, thus not included.

Different locales have different responses, and are listed below. When agencies affect a larger area (i.e. Greyhound or Trailways), they will be added to the "Intercity bus/rail" section.

Canada

Aviation

• Air Canada COVID-19 Operations
• Air Transat COVID-19 Operations
• WestJet COVID-19 Operations

Intercity bus/rail

• Coach Canada/Megabus
• Greyhound Canada
  • Cross-border services cancelled effective March 20, 2020.
  • Service reductions occurring on March 25 and April 5, 2020.
  • All service temporarily suspended effective May 13, 2020. Closure of all Canadian operations became permanent on May 13, 2021.
• Mahihkan Bus Lines:
  • The Pas-Thompson and Winnipeg-Thompson routes suspended for a two-week period starting March 18, 2020; Creighton-Winnipeg route reduced to Sunday/Tuesday/Thursday.
  • All service suspended starting April 16, 2020.
  • Creighton-Winnipeg route resumed May 5, 2020, operating Tuesday/Thursday only.
• Maple Bus Lines: Winnipeg-Swan Lake route cancelled effective March 23, 2020.
• Maritime Bus:
  • Service levels reduced to 3 days a week (Monday/Wednesday/Friday) effective March 30, 2020.
  • Screening process while crossing provincial borders.
• Ontario Northland:
  • Motor coach service reduced and Polar Bear Express passenger train service reduced to two round trips per week effective March 25, 2020.
  • Health checks for all customers prior to train boarding implemented on March 30, 2020.
  • Polar Bear Express (Cochrane-Moosonee) passenger train service suspended until further notice beginning April 7, 2020. Two round trips per week (Monday and Thursday) reinstated beginning June 25, 2020. Increased to three round trips per week (Monday, Wednesday, and Friday) on September 7, 2020.
  • Face masks required for all passengers while boarding, disembarking, and moving within aisles effective July 25, 2020.
• Pacific Western Transportation:
  • Red Arrow service in Alberta suspended after March 29, 2020.
  • eBus service in BC suspended after April 5, 2020.
  • BC Bus North continues to operate; vehicles restricted to 13 passengers.
  • Red Arrow's Calgary-Lethbridge route resumed June 11, 2020; Calgary-Red Deer-Edmonton route resumed July 6, 2020 with one round trip, 4 days per week.
  • After reopening, all passengers required to wear face masks at all time; capacity limited to 23 passengers in 48-seat coaches and 25 passengers in 52-seat coaches.
• VIA Rail service reductions effective March 17, 2020:
  • Service suspended on The Canadian, Ocean, Jasper-Prince Rupert, and Maple Leaf cross-border service.
  • Québec City-Windsor corridor routes reduced to one daily round trip; second daily trip between Toronto-Ottawa and Toronto-Kingston-Montreal added effective June 3, 2020.
  • Montréal-Jonquière, Montréal-Senneterre, and Sudbury-White River service reduced to one round trip per week.
  • Health checks for all customers prior to train boarding implemented on March 30, 2020.
  • Second daily round trip added June 3, 2020 on Toronto-Ottawa and Toronto-Montreal corridors. Second round trip in Ottawa-Montreal-Québec City corridor added in July 2020.
  • Jasper-Prince Rupert train resumed July 5, 2020, operating once per week.
  • The Canadian service resumed December 11, 2020, operating once per week between Winnipeg and Vancouver only.
  • The Toronto to Winnipeg portion of The Canadian resumed on May 17, 2021 enabling one full round-trip per week.
  • Starting July 12, 2021, service in the Quebec—Windsor Corridor increased to over 50%.
  • The Ocean resumed on August 11, 2021 operating once per week. Second frequency added on December 8, 2021.
  • After November 30, 2021, all passengers must be fully vaccinated in order to board trains.

Marine

• BC Ferries:
  • Reduced service on Tsawwassen - Swartz Bay route, with one Spirit Class vessel in service from April 6 to May 7, 2020. Beginning May 8, both vessels will operate until approximately 5:00 pm sailings most days of the week.
  • Horseshoe Bay - Departure Bay route suspended from April 6 until June 2, 2020; 4 daily round-trip sailings began June 3, 2020.
  • Some sailings on Tsawwassen - Duke Point route provided by Queen of Alberni converted to cargo-only effective April 6, 2020; starting May 8, 2020, four midday sailings are open to public access. All sailings provided by Coastal Inspiration are open to the public.
  • Service on Horseshoe Bay - Langdale route reduced from eight to six sailings during peak periods.
  • Service to Southern Gulf Islands operating on a modified schedule: Salish Raven providing service between Tsawwassen and Southern Gulf Islands from Swartz Bay, with two round trips daily. Queen of Cumberland providing four trips between Swartz Bay and Southern Gulf Islands. Mayne Queen restricted to Dangerous Cargo sailings only. Long Harbour terminal closed. These changes are in effect from April 10. Regular Gulf Island schedules resumed June 9, 2020 with winter service levels.
  • Major routes for summer schedules operating on modified winter schedule.
  • Mill Bay - Brentwood Bay route suspended from April 6 until June 24, 2020.
  • Northern routes remain on winter schedule.
  • All routes passengers are advised to essential trips only until Province Government of British Columbia removes the State of Emergency.
  • Screening measures on all trips longer than 30 minutes introduced by Transport Canada starting on April 5, 2020.
  • Transport Canada and BC Ferries recommend all vehicle passengers should remain in their vehicles, including those in fully enclosed decks. This change does not apply to Northern routes.
  • Food service and amities suspended on board all vessels and in terminals effective March 18, 2020.
• Bay Ferries/Northumberland Ferries Limited:
  • Start of Wood Islands, PE - Caribou, NS route delayed to May 15, 2020, with limited weekday service restricted to large commercial vehicles only. Expanded schedule with 6 daily round trips introduced July 3, 2020.
  • Saint John, NB - Digby, NS route reduced to 1 daily crossing effective May 12. Second round trip added 3 days a week beginning July 3, 2020.
  • Yarmouth, NS - Bay Harbor, ME route cancelled for 2020 and 2021 seasons.
• Coopérative de transport Maritime et Aérien:
  • 2020 cruise season cancelled.
  • Effective March 28, 2020, all passengers on Cap-aux-Meules, PQ - Souris, PE route must obtain prior approval to travel through New Brunswick and Prince Edward Island before boarding; all passengers restricted to cabins during crossing.
• Marine Atlantic
  • Passenger on board the vessels limited to 100 effective April 1, 2020.
  • Passenger are required to self isolate in cabins plus certain lounges effective April 1, 2020.
  • Passenger required to answer questions about symptoms before boarding effective April 1, 2020.
  • Pre packaged lunches are provided to passengers in lieu of the cafeteria effective April 1, 2020.
  • Argentia route canceled for the 2020 summer tourist season.
• Owen Sound Transportation Company:
  • All passengers required to wear face masks, and vessel capacity reduced.
  • Start of Tobermory-South Baymouth route delayed until June 1, 2020; restricted to essential travel from June 1 until June 30, 2020.
  • Leamington-Pelee Island sailings operate with reduced capacity on a modified schedule, including some cargo-only sailings.
  • Pelee Island, ON-Sandusky, OH route suspended for 2020 and 2021 seasons.
• Traverse Rivière-du-Loup Saint-Siméon: Start of season delayed until May 18, 2020, with a reduced schedule in place. Passengers required to wear face masks, and restaurant is closed.

Transit

Municipality	Province	Agency	Date start	Date end	Fares	Face masks required	Service hours	Notes
Airdrie	Alberta	Airdrie Transit	April 1, 2020		No fares (April - June 30, 2020)	No	Local service suspended; ICE service reduced	Routes 1 and 3 suspended from April 6 to July 31, 2020. Local service provided by Dial-A-Bus. ICE routes 901 and 902 suspended; route 900 to operate on a 2 hour frequency. Route 900 increased to hourly service, and limited service on routes 901 and 902 resumed July 6, 2020.
Banff, Canmore	Alberta	Roam	March 28, 2020		No fares	Yes (July 13 - current)	Reduced service frequency and hours	Service reduced starting March 28, 2020 with earlier end times.
Barrie	Ontario	Barrie Transit	March 20, 2020		No fares (March 20 to mid-July, 2020)	Yes (July 13 - current)	Hourly service	Rear door boarding implemented March 20, 2020. Service reduced to hourly service on April 6, 2020. PPE given to operators. Hand sanitizer dispensers installed on buses May 2020. Bus capacity limited to 15. Following Public Health advice, passengers recommend to wear mask.
	British Columbia	BC Transit (all systems)	March 20, 2020		No fares (March 20 - May 31, 2020)	Encouraged as of May 2020 Mandatory as of August 2020	Service reductions in select communities	Province-wide rear door boarding implemented March 20, 2020. Bus capacity limited beginning March 27, 2020. Vinyl panels installed around driver's area on all buses during May 2020; fare collection resumed June 1, 2020.
Belleville	Ontario	Belleville Transit	March 28, 2020		No fares	Yes as of July 2020	On-Demand only	Fixed-route service cancelled effective March 28, 2020. All service moved to On-Demand, 7 days a week. Rear door boarding and bus capacity limited to 20 passengers implemented on March 28, 2020. Modified schedule resumed June 1, 2020, with half-hourly service on routes 3 and 8, and hourly service on routes 1, 2, 6, 7, 10. Following Public Health advice, passengers recommended to wear masks onboard buses. Beginning June 1, 2020, some fixed routes returned to hourly schedule on weekdays. Beginning June 15, 2020 reduced fixed route service available on weekends. Receiving $903,985 in funding as part of the Safe Restart Agreement
Bradford West Gwillimbury	Ontario	BWG Transit	March 19, 2020	September 7, 2021	No fares (March 19, 2020 - March 15, 2021)	Yes	On-demand only	Fare collection resumed March 15, 2021. Fixed-route service resumed on September 7, 2021, with full service on routes 1 and 2A, and reduced hours for route 2B.
Brampton	Ontario	Brampton Transit	March 18, 2020		No fares	Yes (July 2 - current)	Enhanced Sunday Service frequency implemented	Rear-door only boarding implemented March 20, 2020. Bus capacity limited to encourage distancing. Zum branded articulated buses moved to higher traffic conventional routes for distancing purposes. All passengers and operators required to wear mask/face coverings beginning July 2, 2020. Passengers board through the front doors and exit through the rear doors beginning July 2, 2020. Fare payment resumes. Increase in service on some routes and some routes reinstated September 8, 2020.
Brandon	Manitoba	Brandon Transit	April 6, 2020	May 1, 2020	No fares (April 6 - April 30)	No	Regular service	Rear door boarding implemented April 6, 2020. Transit Information Centre closed from April 6, 2020 to April 27, 2020. Plexiglas barriers installed in all buses during April 2020; front door boarding resumed May 1, 2020.
Brantford	Ontario	Brantford Transit			No fares	Yes (July 17 - current)	Hourly service	Transit Terminal building closed except for pass purchases. Rear door boarding and bus capacity limited to 15 passengers implemented on March 25, 2020. Hourly service on all routes with extra shuttles implemented on April 6, 2020. Bus capacity increased to 20 passengers effective July 18, 2020; face masks required to be worn while on board.
Brockville	Ontario	Brockville Transit	March 30, 2020		Regular service	Yes (July ? - current)	Fares collected	Modified service consisting of evening "Yellow" route every 30 minutes during the day starting March 30, 2020. Vehicle capacity restricted to 8 riders effective April 15, 2020. Regular routes returned June 29, 2020.
Burlington	Ontario	Burlington Transit	March 29, 2020		No fares	Yes (July 2 - current)	Reduced service and modified schedule	Beginning March 19, 2020, rear door boarding only. Bus capacity reduced to aid in physical distancing. All passengers must wear mask or face covering beginning July 2, 2020. Receiving $1,571,213 in funding as part of the Safe Restart Agreement.
Calgary	Alberta	Calgary Transit	March 20, 2020		Required, no cash accepted	Yes (August 1 - current)	Trips cancelled	All school special runs were cancelled beginning on March 16, 2020. Rear door boarding in effect starting March 20, 2020. Some buses were pulled from service as they lacked the ability to independently control the rear doors. Many regular trips were cancelled in the following weeks, with the bulk of them being cancelled on April 6. Additional service reductions, including the cancellation of some routes, occurred May 25, 2020. Due to the reduced demand for buses, Stoney Garage was closed. Front door board resumed July 1, 2020.
Cape Breton	Nova Scotia	Transit Cape Breton	March 23, 2020		No fares	No	Reduced service levels	Rear door boarding implemented by March 23, 2020. Revised schedules effective March 23, 2020. Service increased on most routes to regular levels effective June 15, 2020; Sunday service still suspended.
Chatham-Kent	Ontario	Chatham-Kent Transit	April 14, 2020			No	Regular service	Service hours reduced to operate from 8:00am to 5:00pm, Monday-Saturday (8:30am to 5:30pm for route 5). 6:45pm departures for Inter Urban routes A, C, D cancelled. Vehicle capacity restricted to 6 passengers. Regular service on all routes resumed June 1, 2020, with exception of Seasonal Beach route which remains suspended.
Cold Lake	Alberta	Cold Lake Transit	March 26, 2020		n/a	No	Regular service	Rear door boarding implemented March 26, 2020. Certain seats signed for use to allow for social distancing. Regular service levels resumed June 29, 2020.
Collingwood	Ontario	Collingwood Transit	March 20, 2020		No fares	Yes (June 13 -current)	Sunday service levels	Rear door boarding implemented March 20, 2020. Sunday schedules implemented 7 days a week starting March 23, 2020.
Cornwall	Ontario	Cornwall Transit	March 23, 2020		No fares	Yes (July 7 - current)	Enhanced Saturday service	Service reduced to enhanced Saturday service levels effective March 23, 2020. Fare collection to resume August 1, 2020; fares changed to $1 cash fare with no passes/tickets.
Courtenay, Comox	British Columbia	BC Transit (Comox Valley Transit System)	April 6, 2020		Fares charged	Encouraged	Summer service levels	Rear door boarding implemented March 20, 2020. Vinyl panels installed around driver's area on all buses during May 2020; fare collection resumed June 1, 2020.
Durham Region	Ontario	Durham Region Transit	March 18, 2020		No fares (March 19 - July 2, 2020)	Yes (July 2 - current)	Some service reductions	Rear-door only boarding implemented March 19, 2020. Bus capacity limited until mid-2021 to encourage distancing. Schedules reduced to Sunday service levels effective June 8, 2020. Some routes have additional trips added above regular Sunday service levels to promote social distancing. Seats behind operator on Nova Buses blocked Bio shields installed June 2020 Front door boarding (with rear door exiting only) resumed July 2, 2020 Receiving $8.4 million in funding as part of the Safe Restart Agreement As part of recovery plan, most low frequency routes were to be replaced with On Demand service and busier routes would receive increased service on August 24, 2020. Plan put on hold for further refinements. Three retired buses converted into mobile testing units in February 2021; later used as mobile vaccination clinics. Gradual service changes and enhancements (including new routes) introduced throughout 2021.
Edmonton	Alberta	Edmonton Transit Service	March 16, 2020		No fares (March 21 - June 14, 2020)	Yes (August 1 - current)	Enhanced Saturday service level	Rear door boarding implemented March 21, 2020. Weekday service reduced to enhanced Saturday schedules: Saturday schedules implemented on most routes effective March 16, 2020. Additional buses added to busy routes on March 17, 2020 and April 8, 2020. Ten additional routes without Saturday service were added effective March 17, 2020. Regional routes and route 747 continue to operate on weekday schedule. Vicinity buses removed from Community routes and replaced with 40' buses; some diversions required to accommodate larger vehicle. Front door boarding resumed June 15, 2020.
Fort Erie	Ontario	Fort Erie Transit	March 24, 2020		No fares (March - July 1, 2020)	No	Reduced service levels	Rear door boarding implemented March 24, 2020. Service reduced effective April 20, 2020: route 751 East Green Line temporarily cancelled, and service on routes 750 East Blue Line and 760 West Yellow Line end at 7pm daily. Front door boarding resumed June 28, 2020; fare collection resumed July 2, 2020.
Fort Saskatchewan	Alberta	Fort Saskatchewan Transit	March 27, 2020		No fares (March 27 - July 1, 2020)	No	Reduced local service	Fares suspended effective March 27, 2020. Local routes 582/583 reduced to hourly service effective April 14, 2020; some trips on route 580 suspended.
Fredericton	New Brunswick	Fredericton Transit	March 20, 2020		No fares (March 20 - May 19, 2020)	Yes (June 29 - current)	Modified Saturday service	Rear door boarding implemented March 20, 2020. Service levels reduced: departures from Kings Place for most routes at 7:15am, 8:15am, 3:15pm, 4:15pm, 5:15pm, 8:15pm, 9:15pm only. Routes 18/20 depart at 7:32am and 5:32pm only. Vehicle capacity restricted to 9 passengers effective March 20, 2020. Service increased to modified Saturday schedule (hourly) effective May 19, 2020; front-door boarding also resumed. Mandatory mask usage along with increase to 50% seating capacity beginning June 29, 2020.
Grande Prairie	Alberta	Grande Prairie Transit	March 19, 2020		No fares (April - June 28, 2020)	No	Reduced frequency and service hours on select routes; on-demand by-reservation service during evenings	Rear door boarding implemented circa April 2020. Service changes effective April 13, 2020: Routes 1, 2, 3 reduced to 60 minute frequency during peak hours. All routes end 1 hour earlier on weekdays, 2 hours earlier on Saturdays. Evening service converted to on-demand by-reservation pilot for essential trips only.
Greater Toronto and Hamilton Area	Ontario	GO Transit	March 18, 2020		Fares charged, however, cash is not accepted; payment by PRESTO only.	Yes (July 21 - current)	Reduced or suspended service	GO train service reduced on all lines and all express rush-hour trips cancelled. Toronto-Niagara Falls train service suspended. Train length on many trips reduced due to low ridership. Bio shields installed on buses beginning April 2020. In-house design for DDs, NFI/MCI design for MCIs. More trips added for rush hour on Lakeshore Lines beginning May 25, 2020. Test polycarbonate passenger partitions installed on 30 GO buses by June 30, 2020 and five GO trains by July 6, 2020. New wayfinding markings introduced at stations (designated waiting areas, dedicated direction) and on trains (designated entry and exit doors). Toronto—Niagara Falls train service reinstated August 1, 2020 after overcrowding on bus routes. Beginning September 5, 2020: increased service on Lakeshore Wast, Lakeshore East, and Stouffville lines. Beginning September 8, 2020: slightly increased service on Barrie, Richmond Hill, Milton, and Kitchener lines. Two retired buses converted to GO-VAXX mobile vaccination clinics in mid-2021.
Greater Sudbury	Ontario	GOVA Transit	March 23, 2020		No fares	Yes (July 8 - current)	Regular service	Downtown Transit Hub building and kiosk closed effective March 23, 2020. Rear-door only boarding implemented March 26, 2020. One bus converted to mobile vaccination clinic in 2021.
Guelph	Ontario	Guelph Transit	March 18, 2020		No fares (March 18 - July 5, 2020)	Yes (June 16 - current)	Saturday Service (Sunday & Holiday service not affected)	Rear door boarding implemented March 18, 2020. 10 person limit has been lifted as of June 8th, 2020. Fare collection resumed July 6th, 2020.
Halifax	Nova Scotia	Halifax Transit	March 18, 2020		No fares (March 18 - July 31, 2020)	Yes (July 24 - current)	Reduced weekday service on select routes	Rear door boarding implemented March 18, 2020. Service reduced to Saturday levels on select routes effective March 23, 2020; total of 30% reduction in service. Reduction in seating capacity; 25 person maximum on board ferries. Front door boarding and fare collection to resume August 1, 2020. Vehicle capacity limits will be lifted.
Hamilton	Ontario	Hamilton Street Railway	March 18, 2020		No fares (March - June 2020)	Yes (June 22 - current)	Saturday Service frequency implemented	Articulated buses moved to route 1, 2 and 10 for distancing purposes. Number of seats reduced and individual seats received special "Seat Closed" signage Maximum passenger loads were implemented in the following way: 15 for articulated buses 10 for 40 foot buses 5 for 30 foot buses
Kamloops	British Columbia	BC Transit (Kamloops Transit System)	April 5, 2020		No fares (March 20 - May 31)	No	Reduction in service on select routes	Rear door boarding implemented March 20, 2020. Vinyl panels installed around driver's area on all buses during May 2020; fare collection resumed June 1, 2020.
Kawartha Lakes	Ontario	Lindsay Transit	March 23, 2020			Encouraged	On-demand only	All service suspended effective March 23, 2020. On-demand service resumed May 3, 2020. Regular routes resumed June 14, 2020.
Kelowna	British Columbia	BC Transit (Kelowna Regional Transit System)	April 5, 2020		No fares (March 20 - May 31, 2020)	No	Summer service levels implemented, further reductions on some routes	Rear door boarding implemented March 20, 2020. Vinyl panels installed around driver's area on all buses during May 2020; fare collection to resume June 1, 2020.
Kings County, Annapolis County, Digby County	Nova Scotia	Kings Transit	April 4, 2020		No fares (April 4 - June 30, 2020)	Yes (July 24 - current)	Limited service	Routes 1, 2, 3, 4, 6 cancelled beginning April 4, 2020; route 5 running reduced hours. Service on routes 1, 3, 4 resumed June 8, 2020, with early finishes. Fare collection to resume July 1, 2020. Full service on routes 1-5 resumes July 20, 2020.
Kingston	Ontario	Kingston Transit	March 26, 2020		No fares	Yes (June 27 - current)	Modified Sunday service level	Rear door boarding implemented March 18, 2020. Sunday schedules implemented on March 26, 2020. Dedicated shuttle bus for Kingston General Hospital workers added.
Laval	Québec	Société de transport de Laval	March 16, 2020		No fares (March 16 - July 31, 2020)	Yes (July 13 - current)	Saturday Service levels with limited peak hour additions and earlier start times on some routes. All routes that don't run on Saturdays are not running with the notable exception of routes 36, 402, 404 and 925.	Rear door boarding implemented March 16, 2020. Schedule changes were effective March 28, 2020 Routes 41, 252, 901, 902 and 942 out of service indefinitely. Front-door boarding resumes August 1, 2020 after installation of driver shields completed.
Leduc	Alberta	Leduc Transit	March 23, 2020		No fares (March - June 30, 2020)	No	Reduced service levels	Schedules reduced effective March 23, 2020. Fare collection resumed July 1, 2020.
Lethbridge	Alberta	Lethbridge Transit	March 23, 2020		n/a	By reservation only	No	Rear door boarding implemented March 23, 2020; no fares collection. Conventional service network suspended effective April 8, 2020; changed to a by-reservation system for essential trips only. Vehicle capacity restricted to 14 passengers. Front door boarding resumed June 23, 2020.
London	Ontario	London Transit Commission	March 19, 2020		No fares	Yes (July 20 - current)	Reduced service	Rear door boarding implemented March 20, 2020. Express (90, 91, 92, 93) and University (102, 104, 106) routes suspended beginning March 22, 2020; reduced frequency on select other routes. Further service reductions introduced April 22, 2020: Monday-Friday service operated using modified Saturday schedules; Industrial routes to continue running. Saturday service operated using Sunday schedules. Sunday service operated using Christmas Day schedules.
Medicine Hat	Alberta	Medicine Hat Transit	March 30, 2020		No fares (? - July 2020)	No	Reduced service	Rear door boarding, no fares, and some seats blocked off; effective March 30. Weekday service follows the Saturday schedule; Weekend, Sunday schedule starting on April 6. Non-essential travel permitted beginning July 20, 2020.
Milton	Ontario	Milton Transit	March 20, 2020		No fares (March 20 - current)	No	Regular service, no on-demand routes	Rear door boarding implemented March 20, 2020. AM Pick-up and Evening GO Drop-off services suspended effective March 26, 2020.
Mississauga	Ontario	MiWay	March 23, 2020		No fares	Yes	Reduced/cancelled service	Rear door boarding implemented March 21, 2020. Service reductions/cancellations on some routes effective March 23, 2020. Additional reductions beginning on April 6, 2020. Some routes to receive additional service to promote physical distancing. Bio shields installed on buses beginning May 2020. Service increased on some routes, secondary school routes resumed on September 7, 2020.
Moncton	New Brunswick	Codiac Transpo	March 29, 2020		No fares	Yes (June 29 - current)	Reduced service	Service reduced effective March 30, 2020 to operate Monday to Saturday, 6:30am to 11:00am and 2:30pm to 7:00pm. All Sunday service cancelled. Rear door boarding implemented. Vehicle capacity restricted to 6 passengers effective March 30, 2020. Mandatory mask usage along with increase to 50% seating capacity beginning June 29, 2020.
Moose Jaw	Saskatchewan	Moose Jaw Transit	March 30, 2020		Fares charged	No	Reduced service hours	Service hours reduced to operate from 9:55am to 5:15pm. Dial-A-Ride available from 7am to 7pm.
Nanaimo	British Columbia	BC Transit (Regional District of Nanaimo Transit System)	March 25, 2020		No fares (March 20 - May 31, 2020)	No	Summer service level	Rear door boarding implemented March 19, 2020.
Niagara Falls	Ontario	Niagara Falls Transit			No fares	No	Regular service, no 30 minute peak	30 minute peak service eliminated Service reduced to Sunday schedule (hourly) effective March 22, 2020. Return to regular routes and schedules (without 30 minute peak service), front door boarding and fare payment resumed June 29, 2020.
Niagara-on-the-Lake	Ontario	Niagara-on-the-Lake Transit	April 9, 2020		n/a	n/a	All service suspended	All service suspended effective April 9, 2020. System operator Community Transport Group to provide free delivery of essential items.
Niagara Region	Ontario	Niagara Region Transit			No fares	No	Saturday service frequency	Hours of service reduced to 7am-9pm beginning July 2, 2020.
North Bay	Ontario	North Bay Transit	March 30, 2020				Saturday service level	Weekday service reduced to modified Saturday schedules effective March 30, 2020. One bus converted to mobile vaccination clinic.
Oakville	Ontario	Oakville Transit	March 23, 2020		No fares (March 19 - July 1, 2020)	Yes (July 2 - current)	Hourly service on most routes	Rear door boarding implemented March 19, 2020. Initial reduction to Sunday service levels on March 23, 2020; service after 7:40pm converted to Late Night on-request service. Additional service reduction to hourly service on all routes and elimination of Late Night Service after 7:40pm. Certain seats marked unavailable to facilitate physical distancing beginning April 2020. Routes 3, 4, 5/5A, 10, 14/14A, 24 increased to 30 minute service during rush hours beginning May 17, 2020. Receiving $2.4 million in funding as part of the Safe Restart Agreement.
Ottawa	Ontario	OC Transpo	March 16, 2020		No fare on 40ft buses Presto only on 60ft, Double-decker buses and O-Train Line 1 Station Fare Gates	Yes (June 15 - current)	Summer service levels	Service reductions effective March 30, 2020 to Saturday service levels on most routes; routes not normally running on Saturdays will run at modified service levels. Many routes, mostly local limited service and some Connexion routes, are cancelled until further notice. Trips added March 30, April 2, 6, 9, 16, 28 and May 14, 2020. Rear door boarding on all buses started March 16th, 2020. On April 9th, new Route 57X Hospital trips are created to run weekdays between Bayshore Station and Queensway Carleton Hospital to maintain a frequent connection to the hospital and a major transit hub, including providing additional access to Revera Retirement Home on Valley Stream. Weekday supplementary S1 service was cancelled on March 16th, 2020. Doors closest to operator cab on Line 1 trains blocked off starting March 19th, 2020. Seats closest to operator cab on Line 2 trains blocked off starting March 25th, 2020. OC Transpo Customer Service Centres Closed on March 17th, 2020. Line 2 frequency was reduced on March 25th, Line 1 frequency was reduced on March 27th, and Bus service was reduced to "enhanced" Saturday schedules on March 30th due to low ridership. All Line 1 Stations have had hand sanitizer dispensers installed on April 22nd, 2020. Plastic Sheild (PlexiGlass) installation on buses began on May 14th; completed by June 15, 2020. Regular summer service levels restored to all routes on June 28, 2020.
Owen Sound	Ontario	Owen Sound Transit			No fares (March 18 - June 14, 2020)		Regular service
Peterborough	Ontario	Peterborough Transit	March 31, 2020		No fares	Yes (August 1 - current)	Regular service hours	Service reduced to Sunday service levels (every 40 minutes from 8:00am to 7:20pm), plus Technology Drive and Community Bus routes, effective March 31, 2020. Starting March 31, 2020, evening service changed to by-reservation service for travel to/from essential workplaces only. Stopping locations at downtown terminal revised on April 15, 2020 to enable better physical distancing. Regular service hours resumed June 28, 2020.
Powell River	British Columbia	BC Transit (Powell River Regional Transit System)	April 6, 2020		No fares (March 20 - May 31)	No	Sunday service levels with additional trips	Rear door boarding implemented March 20, 2020.
Prince Albert	Saskatchewan	Prince Albert Transit			No fares (? - July 2020)	No	Reduced service hours	Effective June 8, 2020, service hours changed to operate 6:45am-7:15pm; morning service on Rush Hour route discontinued.
Prince George	British Columbia	BC Transit (Prince George Transit System)	March 29, 2020		No fares (March 20 - May 31)	No	Summer service levels, reduced frequency on select routes, some discontinued routes	Rear door boarding implemented March 20, 2020.
Red Deer	Alberta	Red Deer Transit	March 23, 2020		No cash fares; pay by pass or MiRide card (March - June 30, 2020)	No	Reduced service frequency	Rear door boarding implemented. No collection of cash fares; fares collected on "honour system". Service reduced effective March 23, 2020: Conventional routes reduced to hourly service. Industrial routes continue to operate on regular schedule. Service hours reduced to operate Monday to Saturday 6:45am to 7:45pm, and Sundays 8:45am to 6:45pm. Front door boarding and fare collection resumed July 2, 2020.
Regina	Saskatchewan	Regina Transit	March 20, 2020		No fares (March 20 - June 30, 2020)	No	Reduced service levels	Rear door boarding implemented March 20, 2020. High school specials suspended starting on March 20, 2020. Service reductions effective March 23, 2020: Weekdays operate on Saturday schedule with routes 40 and 60 continuing to operate; Saturdays operate on Sunday schedule. Front door boarding and fare collection resumed July 2, 2020.
Saint John	New Brunswick	Saint John Transit	March 19, 2020		No fares (March 19 - April 15, 2020)	Yes (June 29 - current)	Reduced weekday/Saturday service; no Sunday service	Rear door boarding implemented March 19, 2020. Vehicle capacity restricted to 9 passengers effective March 30, 2020. Fares reinstated starting April 16, 2020. Service reduced by 20% on weekdays and Saturdays effective April 26, 2020; all Sunday service cancelled. Mandatory mask usage along with increase to 50% seating capacity beginning June 29, 2020.
Sarnia Transit	Ontario	Sarnia Transit	March 20, 2020		Lower cash fare and no transfers issued (April? - current)	No	Saturday service level	Rear door boarding implemented March 20, 2020. Weekday service reduced to Saturday schedules with 6:30am start effective April 5, 2020. Effective April 20, 2020, service reduced to Sunday schedules; fares reduced to $1.50 cash fare with no transfers issued; transit restricted to essential trips only. Regular Saturday service levels to resume August 4, 2020; full service scheduled to resume September 6, 2020.
Saskatoon	Saskatchewan	Saskatoon Transit	March 23, 2020		No fares (March - June 7, 2020)	No	Saturday service levels	Rear door boarding implemented. School specials cut after March 19, 2020. Weekday service reduced to modified Saturday schedule effective March 29, 2020.
Sault Ste. Marie	Ontario	Sault Ste. Marie Transit	April 1, 2020		No fares (April 1 - July 12, 2020)	Yes (July 17 - current)	Saturday service levels	Rear door boarding implemented April 1, 2020. Weekday service reduced to hourly (Saturday schedules) effective April 1, 2020. Vehicle capacity limited to 10-12 passengers. Installation of driver barriers to be completed July 13; front door boarding to resume.
Sherwood Park	Alberta	Strathcona County Transit	March 31, 2020		No fares (April 1 - June 30, 2020)	No	Reduced peak frequency	Rear door boarding implemented by March 31, 2020. Peak hours frequency reduced to 30 minutes on all routes effective March 31, 2020. Reduced hours at transit terminals; public WiFi disabled.
Simcoe County	Ontario	Simcoe County LINX			No fares (? - July 1, 2020)	Yes	Reduced frequency on select routes	Service reduced on routes 1, 3 effective April 13, 2020.
Smithers	British Columbia	BC Transit (Smithers Regional Transit System)	April 6, 2020		No fares (March 20 - May 31)	No	Altered Saturday service levels implemented	Rear door boarding implemented March 20, 2020.
St. Albert	Alberta	St. Albert Transit	March 24, 2020		No fares	No	Modified schedule	Fares eliminated effective March 24, 2020. Rear door boarding implemented April 13, 2020. Reduced weekday service beginning April 27, 2020.
St. Catharines	Ontario	St. Catharines Transit	March 16, 2020		No fares (March 16 - June 27)	Yes (July 16 - current)	Regular summer service level	Service reduced to weekend service levels (400-series routes) effective March 16, 2020. Service restricted to essential only trips on March 31, 2020. Hourly service implemented April 5, 2020. Service increased to 30 minute frequency and resumption of front door boarding effective June 28, 2020.
St. John's	Newfoundland and Labrador	Metrobus	March 30, 2020		Fares charged	No	Reduced service levels	Reduced service schedule effective March 30, 2020; routes 5, 13, 24, 25, 26 not operating, other routes on reduced frequency. GoBus Accessible Transit replaced with operators from Newfound Cabs. Vehicle capacity restricted to 9 passengers. Vehicle capacity increased to 19 passengers effective June 8, 2020; restriction on essential trips lifted.
St. Thomas	Ontario	St. Thomas Transit		July 13, 2020	No fares (? - July 2020)	No	Regular service	Regular service hours resumed July 13, 2020.
Sunshine Coast	British Columbia	BC Transit (Sunshine Coast Regional Transit System)	April 6, 2020		No fares (March 20 - May 31)	No	Saturday service frequency	Rear door boarding implemented March 19, 2020. Service increased to match BC Ferries schedule effective June 15, 2020.
Temiskaming Shores	Ontario	Temiskaming Transit			No fares (? - ?)	No	Regular service
Thunder Bay	Ontario	Thunder Bay Transit	April 6, 2020		No fares (April 6 - July 19, 2020)	Yes (July 24 - current)	Enhanced Sunday service level	Sunday schedules implemented (45 minute frequency) with earlier start times. Routes 4, 12, 16 to operate with reduced hours; route 6 cancelled. Front door boarding and fare collection resumed July 20, 2020; service increased on routes 3C/3M.
Tillsonburg	Ontario	T:GO Transit				No	Full service	Vehicle capacity restricted to 3 riders; later increased to 10.
Timmins	Ontario	Timmins Transit	March 18, 2020		No fares	Yes (July 23 - current)	Sunday service level	Rear door boarding implemented March 18, 2020. Service reduced to Sunday schedules effective March 26, 2020. Transit terminal closed to the public. Service increased to Saturday levels effective June 28, 2020.
Toronto	Ontario	Toronto Transit Commission	March 23, 2020		Fares charged, however, tickets, tokens and cash are not accepted on buses. (March 18 - July 1, 2020)	Yes (July 2 - current)	Some service reductions	All downtown express and express network service cancelled except routes 900, 903 and 927. All buses on route 900 disinfected after arriving at Kipling beginning early March 2020. All-door boarding implemented March 18, 2020. Rear-door boarding only implemented March 23, 2020. Extra buses provided on higher volume routes for better physical distancing on April 1, 2020. Vinyl collapsible barriers for buses installed beginning April 8, 2020. Hand sanitizers installed inside the fare-paid area of all subway main entrances on April 15, 2020. Certain seats marked unavailable to facilitate physical distancing beginning mid-April 2020. 450 employees laid off effective May 24, 2020. Hand sanitizers installed on streetcars beginning June 2020. Receiving $404 million in funding as part of the Safe Restart Agreement Recalled 150 of 450 employees that were laid off in August 2020. Gradual service enhancements (including resumption of some express routes) made throughout 2021. Mandatory vaccine policy announced for employees in September 2021. Deadline was end of October, but was extended to January 2022.
Trenton	Ontario	Quinte Access	March 16, 2020		No fares (March 24 - June 30, 2020)	Yes (July 10 - current)	Reduced hours on Trenton routes; Brighton and Frankford routes cancelled	Scheduled routes to Brighton and Frankford cancelled effective March 16, 2020. Service hours reduced on Trenton routes effective March 31, 2020. Vehicle capacity restricted to 5 passengers effective April 4, 2020.
Vancouver	British Columbia	TransLink	March 19, 2020		No fares on buses (March 19 - May 31) Annual fare increase deferred indefinitely	Encouraged as of May 2020 Mandatory as of August 2020	Reduced service levels	Rear door boarding implemented March 19, 2020. Service reductions occurred March 23, April 4, April 22, and April 24, 2020. Also see TransLink Operations During the COVID-19 Pandemic.
Victoria	British Columbia	BC Transit (Victoria Regional Transit System)	April 5, 2020		No fares (March 20 - May 31)	No	Summer service level with additional reductions, discontinuation of late-night Friday and Saturday trips	Rear door boarding implemented March 19, 2020. Early implementation of Spring service levels on April 5, 2020, with additional reductions and discontinuation of late-night Friday and Saturday trips. Summer schedules introduced May 25, 2020, without seasonal extensions to tourist attractions, and discontinuation of late-night Friday and Saturday trips.
Welland	Ontario	Welland Transit	April 10, 2020		No fares (April 10 - June 28, 2020)	No	Modified frequency	Local service in Port Colborne suspended effective April 10, 2020. Scheduled service suspended; advanced booking required for essential trips only beginning April 13, 2020. Regular route network resumed on hourly service effective June 28, 2020. Route 505, 506, 508, 509 increased to half-hourly frequency from 9:30am to 6:00pm on weekdays; all other routes remain at hourly service levels.
Windsor	Ontario	Transit Windsor	May 4, 2020		No fares	Yes (July 9 - current)	Enhanced Sunday service	All service suspended beginning on March 23, 2020. Service resumed on April 30, 2020 at enhanced Sunday Service levels. Routes 3, 3W, 7, 10, 14, 42, Tunnel Bus not operating until further notice. Mandatory face masks and increase in vehicle capacity from 10 to 20 passengers effective July 9, 2020. Route 7 resumes service on Saturday frequency on Monday-Saturday effective July 13, 2020.
Winnipeg	Manitoba	Winnipeg Transit	April 22, 2020		Fare charged	No	Enhanced Saturday service	Weekday schedules adjusted to enhanced Saturday service levels. Express bus routes to serve all local stops. Regular summer schedule resumed August 4, 2020.
Wood Buffalo	Alberta	RMWB Transit	March 20, 2020		No fares (March 20 - ?)	No	Weekend service levels	Service operates using weekend schedules effective March 20, 2020; rural routes continue to use regular schedule.
Woodstock	Ontario	Woodstock Transit	March 20, 2020		No fares (March 20 - current)	No	Regular service levels	Rear door boarding implemented March 20, 2020. Service reduced to hourly on all routes effective April 8, 2020. Service increased to 30 minutes during weekday rush hours beginning May 19, 2020. Regular service levels resumed July 13, 2020. Hand sanitizers installed inside all vehicles.
York Region	Ontario	York Region Transit	March 23, 2020		Fares charged	Yes (July 2 - current)	Enhanced Saturday service level	Initial service reduction on March 23, 2020 with cancellation of select rush-hour trips. Additional service reductions implemented on April 5, 2020. Service changed to reduced weekday service or Saturday levels with earlier starts; some routes cancelled or converted to Dial-A-Ride only. Mandatory mask requirement and resumption of front door boarding effective July 2, 2020. Four retired buses converted into mobile vaccination clinics in 2021.

Colombia

Transit

• TransMilenio (Bogota): Service reduced due to less ridership.

Germany

Transit

• BVG (Berlin): service operated on 10-20 intervals on U-Bahn (subway), trams and buses. Some lines will operate more frequently during peak usage. U-Bahn line 55 suspended.
• Hochbahn (Hamburg): Rear door boarding at buses, due to being unable to see tickets on board vehicles, passengers are asked to purchase tickets before boarding vehicles.
• KVB (Cologne): Passengers use rear doors for entry, with automatic opening of doors. Customer centers are closed.
• MVG (Munich): Where technically possible, doors will be operated by driver instead of door buttons, reducing touch surfaces. Vehicles are entry through rear doors only.
• VGF (Frankfurt): Service frequencies added to buses and trains to accomodate social-distancing requirements. Service returns to summer and holiday schedule. Night service suspended. Sunday timetables apply to both Saturdays and Sundays.

India

Transit

• Delhi Metro Rail: Metro services suspended in wake of lockdown initiated by government.
• Rapid Metro Gurgaon: Services suspended in wake of lockdown initiated by government.

Republic of Ireland

Intercity bus/rail

• Bus Éireann and Expressway: City and town services on some lines will change to a Saturday service, weekdays, effective April 1, 2020.
• Iarnród Éireann: Waterford to Limerick Junction and Limerick to Ballybrophy (via Nenagh) suspended from March 30. Extra cars will be offered on trains to maximize social-distancing.

Transit

• Dublin Bus: Saturday schedule operated on Weekday services, effective from April 1, 2020.

Russia

Transit

• Moscow Metro: Upgraded cleaning techniques used multiple times, daily, using UV light and frequently changed filters. Some underused station entrances closed, particularily those those that are used less than fifteen times per hour. Trains will continue as scheduled, even though an eighty percent drop in usage is noted.
• Peteburgsky Metropoliten (Petersburg Metro): Heightened disinfecting of network. Operating near as scheduled.

United Kingdom

Transit

• Transport for London/London Underground: employee shortages may affect core service levels. In addition, exits and entrances may change, based on conditions. Request by the City of London to keep travel reserved for essential travel only.

United States

Aviation

• Alaska Airlines COVID-19 Operations
• Allegiant Air COVID-19 Operations
• American Airlines COVID-19 Operations
• Delta Air Lines COVID-19 Operations

Intercity bus/rail

• Academy Bus Lines

• Buses are cleaned and disinfected daily.
• Buses are equipped with alcohol-based sanitizer dispensers, and wipes are available for passenger use, as deemed necessary.
• Passengers are requested to observe CDC COVID-19 prevention and treatment guidelines.

• Amtrak

• Significantly curtailed services on busy corridor routes, with much fewer trips.
• Acela service suspended, with Northeast Regional trains operating in their place.

• Barons Bus Lines

• Regular service, with buses receiving deep cleaning daily, and sanitizing stations installed on buses.

• BoltBus

• Suspension of service in the north east US. Passengers are encouraged to check with Greyhound for similar services.

• Coach USA (parent company)

• Most services on contract, either curtailed or suspended, from late-March and early-April, 2020.

• Coach USA Erie

• Regular schedules

• Fullington Trailways

• Service suspended for month of April.

• Go Bus (Ohio)

• Some schedules suspended, effective April 8, 2020, until further notice.

• Greyhound

• Many routes operating, however, with very diminished schedules offered.
• No cross-border traffic between the United State and Canada or Mexico.

• Indian Trails

• Service suspended, including service on the Michigan Flyer and D2A2 routes.

• Kerrville Bus Company

• All college runs and casino runs suspended from March 23, 2020.

• Lakefront Lines

• Service continues with extra cleaning of buses.

• Martz Trailways

• Service suspended.

• Megabus

• Service suspended until April 30.

• New York Trailways, Adirondack Trailways, Pine Hill Trailways

• Service suspended from March 30, for at least the month of April, possibly early May, 2020.

• Peter Pan Bus Lines

• Suspension of services from March 30 through April 30, 2020.
• Many tickets are allowed credit to a "PERKS" account, for later use.

• Short Line Bus Company

• All services suspended from April 4, 2020, EXCEPT contracted services on Orange-Westchester Link (OWL), MainLine and Middletown Transit.

• Tornado Bus Company/El Expreso Bus Company

• Heightened disinfecting of buses.
• Statement of refusing service to any passengers showing symptoms of COVID-19, based on CDC guidelines.
• In conjunction with U.S. Customs, all buses entering the United States will be screened at the border and any passengers traveling on an European, China, or Iran Passport and trying to enter the United States is subject to denial of entry and quarantine.

• Van Galder Bus Company

• Temporary suspension of O'Hare Airport services, effective April 3, 2020.

Marine

• Black Ball Ferry Line
  • Transport Canada required them to reduce 500 passengers per trip effective March 13.
  • Service canceled until Canada and USA border reopen effective on March 20, 2020.
• Clipper Navigation
  • Service canceled on March 17, 2020 to June 1, 2020.
• Washington State Ferries
  • Service to Sidney, BC cancelled 2021 along with winter schedule on all routes extended to June 20, 2020 instead of April 26; which means,
    • Fauntleroy/Vashon/Southworth routes is operating on two boat service on weekends.
    • Anacortes/San Juan Island route has few sailing and fourth vessel (inter island) is tried up on weekends. No service to Sidney, BC.
  • Seattle to Bremerton and Seattle to Bainbridge Island routes went down to one boat service and all last round trips cut on central Puget Sound routes.
• Two boat returns to Seattle to Bainbridge Island route.

Transit

City	State	Agency	Date start	Date end	Fares	Service hours	Notes
San Francisco	CA	San Francisco MUNI	4/8/2020		Fares continue being collected.	Some routes have increased frequency and most routes end earlier everyday; other routes have been suspended. Owl (overnight) routes are running between 10:00 pm & 5:00 am. Weekend schedules have been slightly adjusted due to lower ridership.	Core service is in place until further notice, with all rush-hour express routes suspended. Subway service suspended on all lines, until further notice. Service is being replaced with bus service. Buses are running with capacity limits, with rear-door boarding implemented.
	CO	Bustang	03/12/2020		n/a	All service suspended March 29, 2020. Service resumed June 28, 2020	Seasonal Snowstang service ended early.
Washington	DC	WMATA	3/16/2020		Suspended until January 3, 2021	All trains lines except the Red Line operated every 20 minutes during the weekdays, and 30 minutes during the weekends. Red Line trains operated every 15 minutes during the weekdays and every 20 minutes during the weekends. Metrobus initially ran on a modified Saturday schedule before switching to a modified Sunday schedule during the weekdays and had 29 routes operate every 30 minutes during the weekends. Multiple routes were suspended. Service increases began on August 23, 2020.	Metrorail operates 5:00am until 9:00pm, with drastically reduced headways, due to less ridership. Weekend trains will operate 8:00am until 9:00pm. 19 stations are closed while some stations close particular entrance/exits to conserve on cleaning supplies. First and last rail cars of eight-car trains closed to passengers. Some bus starting and ending times curtailed due to low ridership. Most routes will continue only to 11:00pm. Rear door boarding only.
Ann Arbor	MI	AAATA	03/17/2020		Suspended until August 2, 2020	Modified service levels	Back door boarding implemented. Social-distancing (6ft./2m) encouraged. Ypsilanti Transit Center and Blake Transit Center were closed beginning on March 17. Routes 4 and 62 began operating on a reduced schedule on March 18. Routes 4B, 41, 63, and 98 were also suspended. Effective March 26, routes 3, 4, 5, 6, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 42, 43, 44, 45, 46, and 47 service levels reduced. Routes 33, 41, 60, 62, 63, 64, 65, 66, 68, 81, 91, and 92 were also suspended. Effective June 24, route 4 service has been increased to every 15 minutes during weekday peak hours and every 30 minutes other hours, and route 6 service has been increased to every 30 minutes on weekdays.
Detroit	MI	DDOT	03/18/2020		Suspended until March 15, 2021	Modified service levels	Back door boarding implemented. Social-distancing (6ft./2m) encouraged. Service was suspended entirely for several hours on March 17 due to a driver shortage. Cashier windows were closed on March 18. Saturday schedules were implemented during weekdays starting on March 23. Routes 40, 42, 46, 80, 89, 92, 95, and 96 were also suspended. Service on routes 40 and 46 resumed on March 30, running regular weekday schedules. $2 fares were made available for rides to the Fairgrounds testing site on April 3. Starting April 8, surgical masks were made available on buses for riders. Starting June 8, headways were increased on 24-hour routes as a result of heavy ridership, and service on routes 42, 80, 89, 92, 95, and 96 was resumed. Headway restorations effective June 11: Routes 3, 4, 6, 7, 8, 10 to every 10-15 minutes Routes 16 and 17 to every 25 minutes
Detroit (suburban)	MI	SMART	03/23/2020		Suspended until March 15, 2021	Modified service levels	Back door boarding implemented. Social-distancing (6ft./2m) encouraged. Structured reduced weekday service schedules initially implemented on March 23. Routes with Saturday service operated with Saturday schedules, and route 515 was suspended. Additional reductions were made on March 31, with minimum headways set at 60 minutes and alternating FAST and local routes every 30 minutes on Woodward, Gratiot, and Michigan Avenues. Commuter and park & ride routes operated only one trip in either direction. Shuttles and Farmington/Farmington Hills dial-a-ride service were suspended. Effective April 8, routes 255, 430, 445, 465, 530, 562, 580, 620, 635, 805, 830, 849, and 851 were suspended and replaced with advanced reservation shuttles. The route 140 trip leaving Allen and Southfield Roads at 3:10PM was also suspended. Headways were partially restored on June 8: Routes 125, 261, 450/460, 461/462, 495, 510, 560, 561/563, 710 to every 30 minutes Route 494 to every 45 minutes Routes 415, 420, 752, 753, 756 to every 60 minutes
Flint	MI	MTA	04/04/2020	06/03/2020	Suspended until June 3, 2020	Schedules weekdays changed to Saturday schedule (05/18/2020)	All service suspended beginning on April 4. Service resumed on May 18 with back door boarding and suspended fares. Regional Routes resumed service on June 1. Back door boarding policy was lifted on June 3.
Albany	NY	CDTA	03/27/2020			Weekday = Saturday schedule with modified service levels. Some routes furloughed.	Back door boarding implemented. Social-distancing (6ft./2m) encouraged.
Binghamton	NY	BC Transit	03/23/2020		Suspended	Regular service hours.	Back door boarding implemented. Social-distancing (6ft./2m) encouraged.
Buffalo	NY	NFTA	03/27/2020		Suspended, with no expiration date (until further notice). Return of fare collection June 29, 2020. March and April passes will be allowed in place of July pass purchases.	Summer schedules implemented approximately 2 months early on April 12, following a +75% drop in ridership during the pandemic. On June 14 and September 6, 2020, modifications continued on some routes, including added service on routes 3, 5. 19, 20, 23, and at the time, temporary discontinuations of routes 7, 29, 54, (portion of) 55B, 68, (portion of) 69A, 75 and 79. Discontinued service resulted in ability to offer better services on routes warranting added service.	Back door boarding implemented. Social-distancing (6ft./2m) encouraged.
Ithaca	NY	TCAT	03/27/2020		Suspended through April 9, 2020 (planned), later extended to May 23, 2020.	Deep cuts to service, while maintaining basic coverage to most places served. Some routes furloughed.	Back door boarding implemented. Social-distancing (6ft./2m) encouraged.
Rochester	NY	RGRTA	03/20/2020		Suspended to May 15, 2020.	Regular service hours (§)	Back door boarding implemented. Social-distancing (6ft./2m) encouraged. (§) Genesee and Wyoming county subsidiaries changed many runs temporarily to Dial-a-Ride format. (03-26-2020)
Syracuse	NY	CENTRO	03/24/2020		Suspended until further notice.	May 8: operating on a Saturday schedule until further notice, due to lack of drivers.	Back door boarding implemented. Social-distancing (6ft./2m) encouraged. (§) Some college services and parking shuttles furloughed. (§) Line-run services operated with conventional (two door) transit coaches, instead of commuter coaches.
Harrisburg	PA	CAT	03/20/2020		Suspended	Route 2, 9, 23X, 27, 81X, 82X temporarily stopped. Other routes operate with modified schedules. (April 6)	Back door boarding implemented. Social-distancing (6ft./2m) encouraged.
Hazleton	PA	HPT	03/28/2020			Numerous changes to beginning times for many routes, and the suspension of route 15. Most routes start Monday through Saturday, between 8:00 and 9:00am. Route 90 ends, replaced by route 95.
Lancaster	PA	RRTA	03/23/2020		Suspended Resumed collection of fares on August 10, 2020.	Schedules weekdays changed to Saturday schedule (03/30/2020)	Back door boarding implemented. Social-distancing (6ft./2m) encouraged.
Lebanon	PA	Lebanon Transit	04/01/2020		Fares charged, however, temporary free transfers offered to avoid cross contamination.	Temporary timing changed to each route, with some specialty services suspended.	Back door boarding implemented. Social-distancing (6ft./2m) encouraged.
Pottsviille	PA	STS			Suspension of Saturday service, with weekday service deemed essential for passengers, effective March 28, 2020.	Route 47 service between Pottsville and Hometown Auction cancelled.	Union Station (transfer center) closed effective April 15, 2020.
Reading	PA	BARTA	03/23/2020		Suspended Resumed collection of fares on August 10, 2020.	Schedules weekdays changed to Saturday schedule (03/30/2020)	Back door boarding implemented. Social-distancing (6ft./2m) encouraged.
Scranton	PA	COLTS	03/30/2020		Suspended	Temporary furloughing of some schedules, temporarily furloughing of Saturday service. Routes 12, 18, 28, 31, 34, 41, 43, 52 sees extreme reductions to service. Service moved to "modified Saturday service", effective July 6, 2020	Back door boarding implemented. Social-distancing (6ft./2m) encouraged.
Wilke-Barre	PA	LCTA	03/30/2020		Suspended	Curtailment of some schedules (T101, T102, 55)	Back door boarding implemented. Social-distancing (6ft./2m) encouraged.
Olympia	WA	Intercity Transit	03/14/2020		Service already free	Service through advanced reservation only	Six foot social distancing recommended "This Bus is Full" headsign alert to help maintain social distancing Reduced schedules starting March 14, 2020; includes curtailed evening and night service, and implementation of weekend service levels on weekdays Service transitioned to an "advanced reservation only" operation effective April 13, 2020.
Seattle (King County only)	WA	King County Metro	03/23/2020		Suspended	Schedule reductions including complete route cuts and trip cancellations on most routes and/or reduced hours of operation	Back door boarding implemented. A "safety strap" being used to block front portion of bus seating areas restricting it to only those needing priority seating
Seattle Central Puget Sound Regional (King, Pierce, and Snohomish counties)	WA	Sound Transit	03/21/2020		Suspended	Schedule reductions including complete route cuts and trip cancellations on most routes and/or reduced frequency for both bus and rail schedules	Back door boarding implemented. A "safety strap" being used to block front portion of bus seating areas restricting it to only those needing priority seating